Website Maintenance and Support
Website support you can rely on.
Get 24/7 website maintenance and support to keep your site secure, stable, and running smoothly.
Website support that keeps your website working.
A website isn’t a one-time project, it’s a living system. Our website maintenance and support keeps your site updated, protected, and performing as your needs change and business evolves.
24/7 proactive monitoring and issue prevention.
We monitor your website around the clock to catch issues before they become a problem.
Secure, managed updates to keep your site running.
Proactive updates and monitoring ensure your website stays secure, stable, and performing at its best.
Reliable US-based website support when you need it.
Work directly with our dedicated US-based project managers for fast, reliable support whenever your website needs attention.
Website Support Services
Reliable website support from a dedicated team.
Your website should never become a maintenance burden. Our team provides ongoing technical support, proactive monitoring, and expert guidance to ensure your website stays secure, stable, and performing at its best. Whether you need quick fixes or ongoing support, we are here to help.
WordPress Website Support
Expert WordPress support and maintenance.
WordPress websites require ongoing updates, monitoring, and technical oversight to remain secure and high performing. Our team handles plugin updates, security monitoring, performance improvements, and troubleshooting so your website continues to run smoothly and reliably.
Shopify Website Support
Shopify support that keeps your store running smoothly.
From theme updates and app integrations to performance improvements and technical troubleshooting, our team helps ensure your Shopify store continues to operate seamlessly. We provide ongoing support so you can focus on growing your business while we handle the technical details.
Website Support Packages
Flexible website support packages for growing businesses.
Our website support packages provide predictable access to expert developers, designers, and strategists. Whether you need ongoing updates, performance improvements, or technical troubleshooting, our plans give you reliable support without the need for a full in-house team.
We take care of your website, so you can focus on growing your business.
No scrambling when something breaks. No chasing down updates or fixes. Just reliable website support from a team that’s already in your corner.
Frequently asked questions
Our website support plans cover ongoing maintenance, updates, monitoring, and technical assistance. This includes CMS core and plugin updates, security monitoring and mitigation, uptime tracking, bug fixes, performance testing, analytics and event tracking setup, front-end updates, and content or data entry support.
You’ll also have access to a dedicated project manager, a dedicated support channel, and a shared ticket board to track progress.
Website support costs depend on a number of factors including the complexity and age of your website, along with what content management system (CMS) that it is built in. Basic website maintenance packages can start at around $350 per month, with pricing based on the level of support, hours required, and complexity of your site.
We’ll align on expectations upfront so you know exactly what’s included. As your needs grow, support plans can scale to include more hours, enhancements, and ongoing improvements.
We are typically able to respond within 24-48 hours, with faster turnaround for urgent issues.
You’ll receive monthly status reports outlining completed work, active tickets, and next steps. We also hold monthly team check-ins to review priorities, improvements, and upcoming needs.
Support goes far beyond basic maintenance.
In addition to updates and fixes, we handle feature enhancements, UX tweaks, performance improvements, tracking updates, and ongoing refinements. Think of it as an extension of your team—not just a safety net.
Our team provides website support and maintenance for a variety of modern website platforms and technologies. We most commonly support WordPress and Shopify websites, but we also work with many other platforms depending on how the site was built.
We frequently maintain and support websites built on WordPress, Shopify, Webflow, and custom-developed platforms that use modern frameworks or CMS systems. Our support services include updates, security monitoring, troubleshooting, performance optimization, and ongoing technical improvements.
If your website runs on a different platform, we are happy to review it and determine whether our team can support it. In some cases, we can step in and provide ongoing maintenance even if we did not originally build the site.
Have a question about your website platform? Contact our team and we can help determine the best support option for your website.
Get support that grows with your website.
Your website should support your business, not create extra work. With reliable website maintenance and support in place, you can move faster with confidence.